TOIMITUSEHDOT
Terms & Policies in English, press this link
MAKSUTAVAT
Pego Golf School -opetuspalveluissa toimimme MindBody ajanvarausjärjestelmälla jossa maksupalvelun tarjoajana toimii PaySafe / Netbanx.
Verkossa toimii luotokortit, toimipisteissämme kuten esim Planmeca Golf Areena ja opettajillemme voi maksaa liikuntaseteleillä, lahjakorteillamme, käteisellä.
Asiakastilille lisätään arvoa, jota vastaan opetustuotteita voi maksaa. Arvoa voi lisätä mm. laskulla, liikuntaseteleillä. Tilaa arvoa etusivultamme kohdasta Alennus.
PEGO
Pego Golf Schoolin omistaa Tee 2 Green Oy, ajanvarauspalvelut tuottaa Pegomedia Oy MindBody ajanvarauspalvelualustalla. MindBody on yksi markkinoiden suurimmista toimijoista, noin 35 miljoonaa käyttäjää 130 maassa (wikipedia: MINDBODY Inc.).
YLEISTÄ
Verkkopalvelu on avoinna 24 tuntia vuorokaudessa, viikon kaikkina päivinä, pois lukien päivityksistä johtuvat palvelukatkokset. Pegomedia Oy / PEGO ei vastaa verkkopalvelun ongelmista, jotka johtuvat käyttäjän omasta tietoliikenneyhteydestä tai hänen käyttämästään tietokoneesta. Verkkopalvelu on optimoitu toimimaan yleisimmillä selaimilla.
HINNAT
Verkkopalvelun hinnat sisältävät alv:n 24 %.
PERUUTUKSET
- opetuksen peruutus 24 tuntia ennen opetusta, jos ei paikalla niin veloitetaan täysi maksu
- sairastapauksissa on mahdollisuus esittää lääkärintodistus 7 päivässä, jolloin saa korvaavan ajan
PALAUTUSOIKEUS
Jos tarjoamme muuta kuin palveluja verkkokaupan kautta, on näillä tuotteilla 15 päivän vaihto- ja palautusoikeus. Jos et ole tyytyväinen, käyttämättömän tuotteen voi vaihtaa tai palauttaa kokonaan, jolloin saat rahasi takaisin. Avatuilla alus- ja väliasupaketeilla ei ole palautusoikeutta.
MUUTOKSET
Pegomedia Oy varaa itselleen oikeuden muuttaa verkkopalvelua parhaaksi katsomallaan tavalla. Tämä koskee myös tarjolla olevien tuotteiden hintoja sekä toimituskuluja. Käyttäessään verkkopalvelua käyttäjä hyväksyy nämä ehdot.
ASIAKASPALVELU
Ota yhteyttä asiakaspalveluasioissa Jyryyn numerossa 040 558 9225 tai lähetä sähköpostia info[at]pego.fi.
TOIMITUSAIKA
Toimitusajat vaihtelevat varastotilanteen mukaan parista arkipäivästä muutamaan viikkoon. Tarkempi tuotekohtainen toimitusaika ilmoitetaan tilauksen yhteydessä. Mikäli tuotteen toimitus viivästyy tai tilattua tuotetta ei ole saatavilla, asiakaspalvelumme ottaa yhteyttä puhelimitse tai sähköpostilla.
REKISTERÖITYMINEN
Oletusarvoisesti käyttäjän sähköpostiosoite on käyttäjätunnus. Salasanan voi tilata sähköpostiin. Rekisteröitynyt käyttäjä voi selata käyntihistoriaa ja tilattuja opetustuotteita, sekä ylläpitää omia yhteystietojaan, esim. osoitteenmuutosten varalle. Käyttäjä voi valita, vastaanottaako uutiskirjeen sähköpostitse.
ASIAKASTIEDOT
Antamanne asiakastiedot ovat ainoastaan Pegomedia Oy:n ja asiakkaan väliseen yhteydenpitoon eikä niitä luovuteta kolmannelle osapuolelle. Eri maksutavoissa kysyttävät maksutiedot tallentuvat ainoastaan pankille tai luottoyhtiölle, ei Pegomedia Oy:lle eikä kenellekään muulle kolmannelle osapuolelle.
Käyttämämme maksupalvelun tarjoajat määrittelevät lisäksi asiakastietojensa käytöstä: Paysafe Privacy Policy,
TERMS & POLICIES
Toimitusehdot
The online service is open 24 hours a day, on every day of the week except the periods for maintenance. Pegomedia Oy / PEGO takes no responsibility on the internet connection or the computer used by the customer for the service. The service is optimized to work on the most common web browsers available.
Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that PEGO may alter the information on its web site from time to time. PEGO shall have no liability arising from the use by any party of the information on this web site. PEGO does not warrant the information on this web site in any way and in particular, no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. PEGO exclude all liability for contamination or damage caused by any virus or electronic transmission.
All applicants under the age of 18 years must have consent, in written form, from a parent or guardian.
If you access and use this Web site (the ”Site”), you accept and agree to be bound by and comply with these terms (the ”Terms”). If you do not accept the Terms, do not use the Site.
GENERAL
- All products and services of PEGO and its subsidiaries and affiliates are subject to the terms and conditions of the applicable agreements governing their use.
- The Terms are to be read by you together with any terms, conditions or disclaimers provided in the pages of the Site. In the event of any conflict, the terms provided in the pages of the Site will govern.
- The information, material, and content provided in the pages of the Site (the ”Information”) may be changed at any time without notice. Changes may be made to the Terms at any time without notice by updating this posting. You agree to review the Terms regularly and your continued access or use of the Site will mean that you agree to any changes.
INTERNET E-MAIL
Any unprotected E-Mail communication over the Internet is, as with communication via any other medium (e.g. cellular phones, post office mail), not confidential, subject to possible interception or loss, and is also subject to possible alteration.
NO ENDORSEMENTS
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any Information.
LINKS/SOFTWARE
Links from or to web sites outside the Site are meant for convenience only. PEGO does not review, endorse, approve or control, and is not responsible for any sites linked from or to the Site, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and PEGO will not be responsible or liable for any damages in connection with linking. Links to downloadable software sites are for convenience only and PEGO is not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the software.
PAYMENT FOR PRODUCTS & SERVICES
All Credit Cards will be processed in Euro at the time of payment. PEGO is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
REFUND / CANCELLATION POLICY
Lessons
- Cancellation – 24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended.
- Medical Cancellations – Cancellation is permitted where an athlete or team is not able to participate in a single session for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate is required within 7 days of the missed session and upon receipt, a credit for a makeup session will be issued.
Golf lessons, training consultation
- No refunds are available for completed consulting services.
- Unused, pre-paid and retainer-based consulting services may be eligible for a refund depending on the agreement
between you and the PEGO subsidiary. Standard notice for the cessation of services is one calendar month, but this may vary between contracts. Be sure to check your agreement for details.
Golf Equipment and Accessories
- May be returned within 15 days for exchange only. Returns are valid only for products that have not been opened, used or damaged.
- Products which are defective or damaged upon arrival may be returned immediately for exchange.
- Customers are responsible for all shipping charges on exchanges or refunds. Some products may need to be shipped directly to the manufacturer. This will be stated on the product package or instruction insert. Should you be unsure if this is the case, please contact us using the information at the bottom of this page
- Refunds are only available when an equivalent replacement is unavailable and the customer does not wish to exchange for another product
Digital Products (videos, downloads)
- These products are not eligible for return or exchange.
- Should your file be defective or damaged upon arrival please contact the appropriate division of the PEGO
where you purchased the product and we will arrange for a copy of the file to be re-sent.
Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback. Please contact the appropriate division of the company.
PRIVACY POLICY
PEGO will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organization. The booking of Golf lessons is by MindBody online services and their privacy policy can be found here. Online Payment PaySafe Privacy Policy is here.
By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for
COLLECTION OF INFORMATION
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill
COOKIE/TRACKING TECHNOLOGY
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
DISTRIBUTION OF INFORMATION
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Customer Service
Contact our customer service on
Juhani Ahon tie 5 A 1
00150 Helsinki, Finland
+358 40 558 9225
info[at]pego.fi
Company/VAT#: 2692240-9